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Data protection

1. General
Customer data shall be collected, stored, and used exclusively for the execution of the order according to the relevant data protection provisions of the Federal Data Protection Act (BDSG) and the Teleservices Data Protection Act (TDDSG).

2. Disclosure of customer data
In order to process and deliver your order, we will only disclose your data (name, address, e-mail and telephone number etc.) to the respective forwarding agent contracted with the delivery.

3. Additional services
For additional services (customer account, newsletter) we require your consent due to the laws mentioned. You can revoke this consent at any time in the online-shop, by sending an e-mail or by telephone.

Customer registration and assignment of a customer number (customer account):
If you wish, we store your name and address in a customer data bank. Once you have registered for this service, you will receive your customer number and a password via e-mail within 3-4 days. You can use this data to register the next time you visit the online shop. Upon successful registration, your name and address will be automatically filled out in the order form and need not be re-entered every time. Sensitive data such as account or credit card details are not stored for security reasons.

4. Information about cookies
(1) So-called "Cookies" are used for recognition purposes when the same user repeatedly uses a particular service. Cookies are small text files which your Internet browser files and stores on your computer. Whenever you return to our site, these cookies provide information that enables you to be recognized. This is possible, because your IP address is saved in the cookies. Information contained in the cookies is used to optimize our offers and provide you with easy access to our site.
(2) You can prevent the saving of cookies on your hard drive by selecting "Block Cookies" in your browser settings. However, this may restrict the functions of our offers.

5. Google Adwords
sonatech.de uses the online advertising program “Google AdWords” and within the framework of Google AdWords the Conversion Tracking. The conversion tracking cookie is set when a user clicks on an ad delivered by Google where the advertiser has opted-in to tracking. These cookies lose their validity after 30 days and are not used for identification purposes. If this cookie has not yet expired when the user visits certain pages of Sonatech’s website, Google and Sonatech can recognise that the user has clicked the ad and proceeded to that page. Each Google AdWords customer receives a different Cookie. Cookies can therefore not be traced via the websites of AdWords customers. We use the information collected by the conversion cookie to provide aggregate conversion statistics to advertisers who have opted in to conversion tracking. Customers find out the total number of users who have clicked on their ad and were forwarded to a conversion tracking tag page. However, they do not receive any information which can personally identify its user. Users who do not wish to take part in tracking can easily deactivate the Google conversion tracking cookie in their Internet browser in the user settings. These users are not included in conversion tracking statistics. You can find out more about Google’s privacy policies.

Download privacy policy

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